We’re here to help — with bells on!

Whether you have a question about your order, need help choosing a seasonal treasure, or simply want to share a little festive cheer, we’d love to hear from you.

Email:

📮 mrs.clausandco@mail.com

We aim to respond within 1–2 business days, but during peak seasons (like Christmas), please allow a little extra time — we promise we’re working as fast as our elves can!

Availability:

🕒 We’re an online store, so you can shop with us anytime — day or night, rain or shine.

Customer support is available Monday to Friday, 9am–5pm AEDT (excluding weekends and public holidays).

Before reaching out:

You’ll find all our key policies — including Shipping, Returns/Lay-Buy — clearly listed at the bottom of our website, so you can shop with confidence and clarity.

Collaborations:

We love working with like-minded creatives and storytellers. If you’re dreaming up something magical and think we’d be a good fit, please email mrs.clausandco@mail.com with a short introduction and your idea.

Socials:

Follow us on Instagram & Facebook for the latest arrivals, behind-the-scenes magic, seasonal inspiration — and the most up-to-date news on product launches, restocks, and estimated arrival times on Pre Orders.

Thank you for supporting our small business — we’re so grateful to share the magic with you.